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Custom software

Custom software development around how your business works

Off-the-shelf tools force your team to work around them. I design and build software around your actual processes, from the data model and permissions to the screens your staff use every day.

Sannan Malik designs and builds custom business software: internal tools, approval workflows, operational platforms and integrations shaped around how an organisation works. His work includes the HealthOS hospital platform and a membership club ERP. Every project is quoted individually after scoping, and larger systems are split into phases with their own prices.

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Why work with me on Custom Software Development

01

Your workflow, not a template

We map how work really flows through your organisation before designing a single screen.

02

Roles and audit built in

Role-based access, approvals and audit trails designed in from day one.

03

Deployed and supported

I deploy to your cloud or managed servers and stay on for what comes next.

Custom, off-the-shelf or low-code?

Custom software is not always the right answer, and it is worth being honest about that before anyone writes a quote.

Off-the-shelf toolLow-code platformCustom software
Fits your processIf your process is standardPartly, within the platform's limitsBuilt around it
Ongoing costPer-user subscriptionPlatform subscriptionHosting and maintenance
Who owns itThe vendorMostly the platformYou, including the code
Best whenA tool already does the jobSimple internal appsThe process is how you compete, or no tool fits

Signs your operations have outgrown spreadsheets

These are the patterns that usually lead a business to custom software:

  • The same information is typed into two or three systems, and they disagree.
  • Approvals happen over chat messages, so nobody can show who approved what.
  • Reports take days because someone has to merge files by hand.
  • Only one person understands how the spreadsheet works.
  • Staff in the field cannot update records until they are back at a desk.

Systems behind this service

HealthOS, a live hospital platform I architected and led technically, joins clinical work, billing, insurance and the back office in one system. The Membership Club & Restaurant ERP, which I architected, designed and delivered, ties members, rooms, POS, inventory, HR and accounting to one record. I also architected a cargo and courier operations platform covering shipment booking, terminal operations, dispatch, rider workflows, proof of delivery and public tracking.

Different industries, same pattern: map how work and responsibility move through the organisation, then build the data model and permissions around that.

What decides the price of custom software

Two systems with the same number of screens can cost very different amounts. The quote mostly depends on:

  • How many user roles there are and how detailed the permission rules are.
  • The number of workflows with approvals, statuses and notifications.
  • Integrations with accounting, payment, government or third-party systems.
  • Data migration from existing tools, including cleaning the data first.
  • Reporting needs, and whether staff need a mobile app as well as the web system.

From scoping session to first release

Send a description of the process you want to fix, who is involved and which tools you use today. After a scoping session you get a written scope and a fixed quote for the first phase. That phase goes live and is used by your team before the next one is planned.

Pricing

A fixed quote, agreed before work starts.

Every custom software development project is different, so I quote it individually after a short scoping conversation. You get a written scope, a timeline and one price.

How it works

How it works: Custom Software Development

  1. 01

    Scope

    We agree goals, users, screens and the riskiest unknowns, written down with a fixed price.

  2. 02

    Design

    Flows and high-fidelity screens, reviewed with you in short loops before development.

  3. 03

    Build

    Regular working builds you can try on your own devices, not just screenshots.

  4. 04

    Launch

    Deployment, store submission help and a handover so your team owns what was built.

Senior from start to finish

You work directly with a senior architect and certified product owner, not a junior after the sales call.

Design and engineering together

The person who designs your product also architects it, so nothing is lost in handoff.

The price is agreed first

Scope and price are written down before work starts. Changes are agreed before they're built.

FAQ

Custom Software Development: your questions

Ask me directly
How is custom software priced?

After a scoping session you get a written scope and a fixed quote. Larger systems are split into phases, each with its own quote.

Will I own the code?

Yes. The code lives in your repository and you own it.

Can it integrate with our existing tools?

Usually. Accounting, payment, government and third-party APIs are common integrations; each is assessed during scoping.

Let's build it

Got an idea? Let's talk.

The fastest way to reach me is WhatsApp. Tell me what you're building and I'll reply with how I'd approach it, which package fits, or what a custom scope would look like.

Message me on WhatsApp